Privacy Policy

Last updated: May 2025

Data We Collect

We collect the minimum information needed to operate Filltr. This includes account details (name, email, date of birth), profile content (photos, prompts), app usage (messages, likes, matches), device and log data (IP, device type, identifiers), approximate location (with consent), payment details handled by payment partners, and optional safety reports or verification media.

Sensitive or health-related data is handled under our Consumer Health Data Privacy Policy when applicable.

How We Use Data

We use your data to operate and improve the service (matching, messaging, safety features), personalize recommendations, secure accounts, prevent fraud and abuse, comply with legal obligations, and communicate about product updates. We do not sell personal data.

Legal Bases

We process data based on your consent (e.g., location, marketing), performance of our contract (providing the app), legitimate interests (security, service improvement), and legal obligations. You may withdraw consent at any time in settings or by contacting us.

Sharing & Disclosure

We share data with service providers (cloud hosting, analytics, communications, payment processors) under strict confidentiality. We may disclose information to comply with law, enforce policies, protect users, or in connection with a merger or acquisition. We do not allow partners to use your data for their own marketing without consent.

Data Retention

We retain personal data for as long as needed to provide the service and meet legal requirements. When you delete your account, we delete or de-identify most data within 30 days, keeping limited records for fraud prevention, security, and legal compliance.

Your Rights & Controls

You may access, correct, delete, export, or object to processing of your data where applicable. You can opt out of marketing at any time. To exercise rights, adjust in-app settings, use the data deletion page, or contact our privacy team.

Request data deletion

Cookies & Tracking

We use cookies and similar technologies for authentication, security, preferences, analytics, and limited marketing measurement. You can control cookies through your browser or device settings.

View Cookie Policy

International Transfers

If data is transferred outside your region, we use safeguards such as Standard Contractual Clauses and vendor due diligence to protect your information.

Security

We use encryption in transit, access controls, logging, and regular security reviews. No system is 100% secure; please use strong passwords and report suspicious activity.

Children

Filltr is not intended for individuals under 18. We delete accounts we learn belong to minors.

Updates & Contact

We will post updates to this policy with a new effective date. Significant changes may be communicated in-app or by email.

Questions? Contact our privacy team at privacy@filltr.de.

Use Filltr responsibly. For safety concerns, visit our Safety & Trust Center.